Customised onboarding for optimum deployment at your own pace: support and training for your team to get them up and running quickly and efficiently.
We believe in close and transparent collaboration. From the outset, a dedicated project manager will be on hand to understand your specific needs and propose a personalised integration plan. We focus on communication and training to ensure that every member of your team feels at ease with our tool.
The first phase, called ‘’Conception‘’, is the foundation of the project. It focuses on gaining an in-depth understanding of your needs and creating a tailor-made solution. Through a series of collaborative workshops, our experts and your project team will work hand in hand to define key functionalities, design intuitive interfaces, seamlessly integrate the solution into your IT ecosystem and ensure a high-performance technical architecture.
The second phase, ‘Configuration and Parameterisation’, is where Vertical Expense comes to life within your company. We take care of customising the application to your specific needs, setting up secure access and building the ‘exchange platform’ for smooth data flow. By the end of this phase, Vertical Expense will be fully integrated into your ecosystem, ready to optimise your expense management.
La troisième phase, nommée “Recette” est le moment où nous nous assurons que Vertical Expense fonctionne parfaitement selon vos attentes. Nous commençons par une formation pour que vos équipes maîtrisent l’outil. Ensuite, un cycle itératif de tests et d’ajustements est mené pour garantir un fonctionnement optimal. À l’issue de cette phase, vous aurez la certitude que la solution est prête à être déployée.
The final phase, called ‘Deployment’, marks the official launch of Vertical Expense in your company. Support materials are created to help your employees familiarise themselves with the tool. At the same time, Vertical Expense carries out the final data cleansing and recovery to ensure seamless continuity. The technical changeover is then carried out, marking the transition to Vertical Expense as the main expense claim management system.
Our support team is available to efficiently resolve any technical issues raised by your designated administrator on the customer side.
Access a comprehensive library of tutorials, user guides and FAQs to get the most out of our solution.
Your opinion counts ! We regularly collect your feedback to improve our services and meet your expectations as closely as possible.
Your experience with Vertical Expense is a valuable source of inspiration for other companies. Share your experience and contribute to our community.
Be the first to discover and test our new features before they are officially launched. Share your ideas and needs, and actively contribute to the development of Vertical Expense.
Take part in our online events to talk to our experts about what's new and stay at the forefront of industry trends.
